Terms of service

Terms of Service

Last Updated: July 19, 2026

Welcome to House of Motion. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. Acceptance of Terms

By using this website or purchasing products or services from House of Motion, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

2. Products & Services

House of Motion specializes in custom products including, but not limited to:

  • Custom apparel
  • Memorial apparel and keepsakes
  • Business printing
  • Promotional products
  • Event décor and signage
  • Personalized gifts
  • Graphic design services
  • Digital products

Because most items are custom-made, each order is created specifically for you.

3. Order Approval

Customers are responsible for reviewing all proofs, spelling, dates, colors, sizes, and artwork before approving production.

Once approval has been given, House of Motion is not responsible for errors that were approved by the customer.

4. Production Time

Our standard turnaround time is 5–7 business days after:

  • Payment has been received in full.
  • Artwork has been approved.
  • All required information has been submitted.

Large orders, specialty items, holidays, and unforeseen production delays may require additional time.

Rush orders may be available for an additional fee.

5. Payments

Full payment is required before production begins unless otherwise agreed upon.

Accepted payment methods may include:

  • Credit/Debit Cards
  • Shop Pay
  • Apple Pay
  • Cash App
  • Other approved payment methods

Orders will not enter production until payment has cleared.

6. Cancellations

Orders may only be canceled before production begins.

Once artwork has been designed or production has started, cancellation requests may be denied or subject to design and labor fees.

7. Returns, Refunds & Exchanges

Due to the personalized nature of our products:

All custom sales are final.

We do not accept returns or exchanges because of:

  • Incorrect size selected by the customer
  • Color preference
  • Change of mind
  • Design preference after approval

If House of Motion makes an error in production or ships the wrong item, please contact us within 3 days of delivery.

If the incorrect size was provided by House of Motion, we will remake the item or provide store credit equal to the purchase value.

8. Customer-Supplied Images & Artwork

Customers confirm they own or have permission to use any photos, logos, trademarks, or artwork submitted.

House of Motion is not responsible for copyright or trademark violations resulting from customer-provided files.

9. Image Quality

Printed quality depends on the quality of the artwork provided.

Low-resolution, blurry, or poor-quality images may affect the final product.

We may recommend improvements but cannot guarantee perfect results from low-quality files.

10. Colors

Printed colors may vary slightly due to differences in monitors, mobile devices, printers, fabrics, and materials.

Minor color variations are considered normal and are not grounds for refunds.

11. Shipping

Once an order has been shipped, House of Motion is not responsible for delays caused by the shipping carrier, weather, or incorrect shipping information provided by the customer.

Customers are responsible for providing an accurate shipping address.

12. Local Pickup

Customers choosing local pickup will be notified when their order is ready.

Orders not picked up within 60 days may be discarded without refund unless prior arrangements have been made.

13. Intellectual Property

All House of Motion logos, graphics, designs, branding, website content, and original artwork remain the property of House of Motion unless otherwise agreed upon in writing.

Artwork may not be copied, reproduced, or resold without written permission.

14. Limitation of Liability

House of Motion shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our liability is limited to the purchase price of the product ordered.

15. Privacy

Your personal information is used only to process orders, communicate with customers, and improve our services.

We do not sell your personal information to third parties.

16. Changes to These Terms

House of Motion reserves the right to update or modify these Terms of Service at any time without prior notice.

Updated versions will be posted on this page.

17. Contact Us

If you have questions regarding these Terms of Service, please contact us.

House of Motion

Email: houseofmotionprints@gmail.com

Phone: (918) 509-5554

Business Hours: Monday–Friday